Privacy Policy
At SparkNovas, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data.
How We Use Your Information
To process your orders
Your personal and payment information is used to fulfill your orders and communicate order status.
Customer service
We may use your contact information to respond to your inquiries or provide support.
Improve our website
We use data to analyze user behavior and enhance the user experience.
Marketing
With your consent, we may send promotional emails, newsletters, and special offers. You can opt-out at any time by unsubscribing from our emails.
Your Rights and Choices
Access your information
You can request access to the personal information we hold about you.
Update or correct your information
If your personal information changes or you believe it is inaccurate, you can update it by logging into your account or contacting us.
Delete your information
You may request the deletion of your personal information, subject to certain legal restrictions.
Opt-out of marketing communications
You can unsubscribe from our newsletters or promotional emails by clicking the unsubscribe link in any email you receive from us.
Information We Collect
We collect several types of information in order to provide and improve our services to you:
Personal Information
When you make a purchase or create an account, we collect personal information, including but not limited to:- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via our payment gateway)
Non-Personal Information
We may collect non-personal information such as:- IP address
- Browser type
- Device information
- Operating system
- Website usage data (such as pages viewed, links clicked, etc.)
Cookies
Our website uses cookies to enhance your experience and collect non-personal data about how you interact with our site. You can choose to disable cookies in your browser settings, but this may affect the functionality of the website.